We appreciate your feedback and we always thrive to deliver the best quality products. We will study how your order looks and make the appropriate action on a case by case basis.

Try reprocessing the order. If it doesn’t work, then please contact us using our store branches whatsapp or email us at occasions.cakesuae@gmail.com so that we can use a manual payment link for your order.

We got it covered. Instances like this appear in any system, and we issue a refund that should reach your bank account within 14 days depending on the bank processing.